Shipping & Returns
We ensure every formulation reaches you with the same care it was created. Below are our logistics standards and exchange protocols.
| Service | Timeline | Cost |
|---|---|---|
| Standard Domestic | 3—7 Business Days | $8.00 |
| Express Courier | 1—3 Business Days | $25.00 |
| International Atelier | 7—21 Business Days | Calculated |
* Complimentary standard shipping is extended to all domestic orders exceeding $100.
01
Placement
Order confirmation received
02
Preparation
24-hour fulfillment window
03
Transit
Tracking credentials issued
Your satisfaction is paramount. Given the artisanal nature of our skincare, we accept returns on products that remain in their original, unopened state within 14 days of delivery.
14-day return window from delivery
Items must be unused and sealed
Refunds processed within 7 business days
Original shipping costs are non-refundable